Lost your phone or got a new number? Enter a few details to confirm it's you.
Couldn't verify that
We couldn't match those details to an account. This can happen if something was entered a little differently than it's on file — it doesn't necessarily mean recovery isn't possible.
You can still recover your account in person, at a library, or through a case manager if you have one — email hello@checktenr.com or bring a photo ID to confirm who you are.
That matched — what's your new number?
Enter code & PIN
This doesn't change your PIN — enter the one you set when you signed up.